You can view and manage service tasks from the Maintenance tab of the Vehicle/Asset Card in the GPS Insight Manager App.
Available actions include:
Creating a service
Option to upload attachments or enter notes
Completing a service
Option to upload attachments or enter notes
Option to add Costs (Parts, Labor, Other)
Viewing the next service due
Viewing a list of all services due
Viewing a list of service history
Viewing Service Tasks
You can view details on upcoming and completed service tasks from the Manager App.
Viewing Upcoming Services
A high-level view of the next upcoming service for the vehicle/asset is provided in the "Next service due" section of the Maintenance tab. The task shown in this section is determined by the next upcoming maintenance-due interval based on miles, engine hours, and calendar date.
A list of upcoming services associated with the vehicle/asset is available under the "All services due" section.
How to View an Upcoming Service
Using the Vehicle/Asset list, tapping on a vehicle displayed on the map, or using the Search field available in the Map List, select the vehicle/asset.
The Vehicle/Asset Card appears.
Tap Maintenance.
The Maintenance tab displays.
Tap the name of the service under "Next service due" or "All services due."
The Service Detail panel appears providing the following information:
Due at/on: Interval status, Due every (if applicable)
Details: Service type, Frequency, Odometer, Engine Hours
Attachments and Notes: uploaded videos/photos and/or notes entered on service creation
Note: You can complete the upcoming service from this view by tapping Complete service and following the directions listed under Completing a Service beginning at Step #4.
Viewing Service History
You can view a list of service logs and tap a log to view detailed information about the service from the Maintenance tab.
Note: You cannot edit Service Logs from the Manager App.If you need to edit a completed service, you can do so from the Maintenance page of the Fleet Tracking Portal.
How to View Service History
Using the Vehicle/Asset list, tapping on a vehicle displayed on the map, or using the Search field available in the Map List, select the vehicle/asset.
The Vehicle/Asset Card appears.
Tap Maintenance.
The Maintenance tab displays.
Scroll down until you see the Service History section, then tap View [XX] more.
The Service history section expands to display the list of service logs associated to the vehicle/asset. The list includes the name of the service and the date on which the service was completed.
Tap on the name of a service to view detailed information in the following sections:
Completed info: Service tape, Frequency, Date, Odometer, Engine Hours, Performed By
Costs: Total, Parts, Labor Other
Attachments and notes: Any photos/videos or notes entered at the time the service was marked completed.
Creating a New Service
You can create a new service for a vehicle/asset directly from the Manager App.
How to Create a New Service
Using the Vehicle/Asset list, tapping on a vehicle displayed on the map, or using the Search field available in the Map List, select the vehicle/asset.
The Vehicle/Asset Card appears.
Tap Maintenance.
The Maintenance tab displays.
Tap + Create new service.
The Create Service panel appears. The vehicle's label and current odometer displays at the top of this panel.
In the Details section, complete the following fields:
Service name
Service type
Note: You cannot change the vehicle/asset selected (this field is greyed out). If you would like to select a different vehicle/asset, please tap the < button to exit the Create Service panel and < to exit the selected Vehicle/Asset Card.
In the Schedule and frequency section, complete the following fields:
Repeats/One-time (toggle)
If you select "Repeats," use the applicable toggles, drop-downs, and/or entry fields to enter the service due interval.
Note: If you have enabled the Due every toggle above Month, you can tap Select next service due date (defaults to today's date). If you'd like to change the date from today's date, tap the date and select a different date using the calendar.
If you select "One-time," use the entry field and the drop-down to select Miles or Hours and/or tap Select next service due date (defaults to today's date). If you'd like to change the date from today's date, tap the date and select a different date using the calendar.
In the Attachments and notes section, tap + Upload attachment to upload a photo from your device and/or use the entry field to enter applicable notes.
Tap + Create new service.
You are navigated back to the Maintenance tab. The newly created service is added to the list under All services due.
Completing a Service
You can complete an upcoming service from the Maintenance tab. When completing an upcoming service, you have the option to upload attachments, enter notes, and/or include costs (Parts, Labor, Other). If you include costs for parts, labor, and/or other, a total of these costs will be automatically calculated and included in the completed service log.
Note: You cannot edit completed services from the Manager App. If you need to edit a completed service, you can do so from the Maintenance page of the Fleet Tracking Portal.
How to Complete a Service
Using the Vehicle/Asset list, tapping on a vehicle displayed on the map, or using the Search field available in the Map List, select the vehicle/asset.
The Vehicle/Asset Card appears.
Tap Maintenance.
The Maintenance tab displays.
If you are completing the service task listed under the "Next service due" section, click Complete service. If you are completing a different upcoming service, locate the task under the "All services due" section and tap the service to open the service panel.
Note: If you have several service tasks associated with the vehicle/asset, you may need to tap View [XX] more to view all upcoming service tasks.
From the service panel, scroll to the bottom and tap Complete service.
The Complete Service panel appears. The fields under Details are auto-populated (except the Performed by field) and the Date Completed field defaults to today's date. To adjust any of the fields, tap the field and enter the applicable information.
Under Costs, enter applicable costs for Parts, Labor, and Other.
Note: If you include costs for parts, labor, and/or other, a total of these costs will be automatically calculated and included in the completed service log.
Under Attachments and notes, tap + Upload attachment to upload a photo from your device and/or use the entry field to enter applicable notes.
Tap Complete service.
You are navigated back to the service task.
Tap < (top left-corner) to return to the Maintenance tab.
The service task you completed is listed under the "Service history" section.
You can view and manage service tasks from the Maintenance tab of the Vehicle/Asset Card in the GPS Insight Manager App.
Available actions include:
Creating a service
Option to upload attachments or enter notes
Completing a service
Option to upload attachments or enter notes
Option to add Costs (Parts, Labor, Other)
Viewing the next service due
Viewing a list of all services due
Viewing a list of service history
Viewing Service Tasks
You can view details on upcoming and completed service tasks from the Manager App.
Viewing Upcoming Services
A high-level view of the next upcoming service for the vehicle/asset is provided in the "Next service due" section of the Maintenance tab. The task shown in this section is determined by the next upcoming maintenance-due interval based on miles, engine hours, and calendar date.
A list of upcoming services associated with the vehicle/asset is available under the "All services due" section.
How to View an Upcoming Service
Using the Vehicle/Asset list, tapping on a vehicle displayed on the map, or using the Search field available in the Map List, select the vehicle/asset.
The Vehicle/Asset Card appears.
Tap Maintenance.
The Maintenance tab displays.
Tap the name of the service under "Next service due" or "All services due."
The Service Detail panel appears providing the following information:
Due at/on: Interval status, Due every (if applicable)
Details: Service type, Frequency, Odometer, Engine Hours
Attachments and Notes: uploaded videos/photos and/or notes entered on service creation
Note: You can complete the upcoming service from this view by tapping Complete service and following the directions listed under Completing a Service beginning at Step #4.
Viewing Service History
You can view a list of service logs and tap a log to view detailed information about the service from the Maintenance tab.
Note: You cannot edit Service Logs from the Manager App.If you need to edit a completed service, you can do so from the Maintenance page of the Fleet Tracking Portal.
How to View Service History
Using the Vehicle/Asset list, tapping on a vehicle displayed on the map, or using the Search field available in the Map List, select the vehicle/asset.
The Vehicle/Asset Card appears.
Tap Maintenance.
The Maintenance tab displays.
Scroll down until you see the Service History section, then tap View [XX] more.
The Service history section expands to display the list of service logs associated to the vehicle/asset. The list includes the name of the service and the date on which the service was completed.
Tap on the name of a service to view detailed information in the following sections:
Completed info: Service tape, Frequency, Date, Odometer, Engine Hours, Performed By
Costs: Total, Parts, Labor Other
Attachments and notes: Any photos/videos or notes entered at the time the service was marked completed.
Creating a New Service
You can create a new service for a vehicle/asset directly from the Manager App.
How to Create a New Service
Using the Vehicle/Asset list, tapping on a vehicle displayed on the map, or using the Search field available in the Map List, select the vehicle/asset.
The Vehicle/Asset Card appears.
Tap Maintenance.
The Maintenance tab displays.
Tap + Create new service.
The Create Service panel appears. The vehicle's label and current odometer displays at the top of this panel.
In the Details section, complete the following fields:
Service name
Service type
Note: You cannot change the vehicle/asset selected (this field is greyed out). If you would like to select a different vehicle/asset, please tap the < button to exit the Create Service panel and < to exit the selected Vehicle/Asset Card.
In the Schedule and frequency section, complete the following fields:
Repeats/One-time (toggle)
If you select "Repeats," use the applicable toggles, drop-downs, and/or entry fields to enter the service due interval.
Note: If you have enabled the Due every toggle above Month, you can tap Select next service due date (defaults to today's date). If you'd like to change the date from today's date, tap the date and select a different date using the calendar.
If you select "One-time," use the entry field and the drop-down to select Miles or Hours and/or tap Select next service due date (defaults to today's date). If you'd like to change the date from today's date, tap the date and select a different date using the calendar.
In the Attachments and notes section, tap + Upload attachment to upload a photo from your device and/or use the entry field to enter applicable notes.
Tap + Create new service.
You are navigated back to the Maintenance tab. The newly created service is added to the list under All services due.
Completing a Service
You can complete an upcoming service from the Maintenance tab. When completing an upcoming service, you have the option to upload attachments, enter notes, and/or include costs (Parts, Labor, Other). If you include costs for parts, labor, and/or other, a total of these costs will be automatically calculated and included in the completed service log.
Note: You cannot edit completed services from the Manager App. If you need to edit a completed service, you can do so from the Maintenance page of the Fleet Tracking Portal.
How to Complete a Service
Using the Vehicle/Asset list, tapping on a vehicle displayed on the map, or using the Search field available in the Map List, select the vehicle/asset.
The Vehicle/Asset Card appears.
Tap Maintenance.
The Maintenance tab displays.
If you are completing the service task listed under the "Next service due" section, click Complete service. If you are completing a different upcoming service, locate the task under the "All services due" section and tap the service to open the service panel.
Note: If you have several service tasks associated with the vehicle/asset, you may need to tap View [XX] more to view all upcoming service tasks.
From the service panel, scroll to the bottom and tap Complete service.
The Complete Service panel appears. The fields under Details are auto-populated (except the Performed by field) and the Date Completed field defaults to today's date. To adjust any of the fields, tap the field and enter the applicable information.
Under Costs, enter applicable costs for Parts, Labor, and Other.
Note: If you include costs for parts, labor, and/or other, a total of these costs will be automatically calculated and included in the completed service log.
Under Attachments and notes, tap + Upload attachment to upload a photo from your device and/or use the entry field to enter applicable notes.
Tap Complete service.
You are navigated back to the service task.
Tap < (top left-corner) to return to the Maintenance tab.
The service task you completed is listed under the "Service history" section.
Primary features include:
1) Map Preferences & Controls - Set mapping preferences such as map type, overlays, etc.,
2) Search bar - Search for vehicles, assets, landmarks, or drivers on the map.
3) Map - View vehicle/asset/landmark/driver details on the map.
4) Messaging - Call or message a driver/vehicle.
5) Profile - Force a data refresh, provide feedback, or log out of the app from this screen.
6) Filter - Set filters for vehicles and assets (hierarchy, group, status), landmarks (group), drivers (hierarchy, group).
Logging Into the App
The data in your GPS Insight Manager app is only accessible to users with a valid login (username and password combination). Your user profile determines your basic contact information, the vehicles, and groups you see. You can use the same user credentials that you use to log into the web version of the GPS Portal. Additionally, Fleet Managers or Administrators can require app users to reset their password upon login from the Portal.
To Reset Your Password or Obtain Your Username:
If you do not know your username and/or password, contact your GPS administrator, or request a password reset during the login process.
Enter your username and tap Next.
Tap Forgot my password.
Confirm and/or enter your username or email, enter the characters or words in the audio displayed on your device, then tap Next.
Choose a method for verification (text/call mobile or a code from an authenticator app). If you have selected text/call from mobile, enter your phone number.
If you selected text/call from mobile, a verification code is sent to your phone number. If you selected authenticator app, a verification code is supplied from your authenticator app.
Once you have received the code, enter the verification code and tap Next.
Enter your new password in the Enter new password field and again in the Confirm new password field, then tap Finish.
A page appears confirming your password was successfully reset.
Tap Click here to return to the login screen.
To Require User Password Reset from the Portal (for Managers and/or Administrators):
If you are an Administrator and/or a Manager with Admin/Manage permissions, you may use the Reset Password functionality in the Portal to require one or more GPS Insight Manager App users to reset their passwords upon login to the GPS Insight Manager App.
Adding the Manager App Widget
You can add the Manager App widget to your Today screen of your mobile device. The widget provides you with a list of moving fleet vehicles and the closest address to each moving vehicle. Tap a vehicle from the list to open its location within the GPS Insight Manager app. This list updates each time you open your Today screen.
Large fleet accounts may only see a partial list of moving vehicles. Tap All Vehicles to see all vehicles within the Manager app.
To add the Today widget:
Tap the Edit button.
Tap the Add button for the Manager App.
[post_title] => About GPS Insight Manager App
[post_excerpt] => The GPS Insight Manager (iOS app) allows you to interact with your fleet from your mobile iOS device.
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[post_content] => You can easily adjust the vehicles, assets, landmarks, and drivers shown on the map page of the Manager App by using the Filters feature.
Driver and Hierarchy features referenced in this article are available to customers with Driver Management (Driver feature) and Advanced Administration (Hierarchy feature). If you would like to learn more, please contact your Account Manager.
Opening the Filter Feature
From the Map page, tap the Filter icon.
The Filters page opens.
Filtering Vehicles & Assets
You can filter vehicles and assets shown on the map by Hierarchy, Group, and Status.
Additionally, you can hide vehicles and assets that are unavailable, out-of-range, or select to show only vehicles and assets within a landmark by tapping the applicable checkbox(es) and then tap Apply. To clear these filter options, tap the applicable checkbox(es) again and then tap Apply.
Filtering by Hierarchy or Group
You can filter vehicles and assets on your map by hierarchy or group using the Filter feature.
For the purposes of this section, we have provided screenshots of the process to select and apply a hierarchy filter; however, the process to select and apply a group is identical.
How to filter by hierarchy or group:
From the Filters - Vehicles & Assets page, tap the box under Hierarchy or Group.
The Hierarchy or Group Filter page appears.
Tap Cancel if you would like to exit the filter page at any time.
Locate the hierarchy/hierarchies or group/groups you would like to see on the map by using the Search field or scrolling down through the hierarchy list (if applicable).
Depending on the number of branches (nodes) within a hierarchy or groups within a group, you may need to tap the > button to see nested branches or groups.
Tap the checkbox next to the hierarchy/hierarchies or group/groups you would like shown on the map.
Tap Done.
Tap Clear to remove checked filters.
The Filter page appears displaying your selected hierarchy/hierarchies or group/groups.
Tap Apply.
The number of filters selected for each category (vehicles, landmarks, or drivers) is shown at the top of the Filter page.
Filtering by Status
You can filter vehicles and assets shown on the map by vehicle/asset status.
How to filter by vehicle/assets status:
Tap Cancel if you would like to exit the filter page at any time.
From the Filters - Vehicles & Assets page, scroll down to see all available Status filter options.
Tap the box next to the status or statuses of vehicles/assets to check the box.
Tap Apply.
The number of filters selected for each category (vehicles, landmarks, or drivers) is shown at the top of the Filter page.
Filtering Landmarks
You can filter landmarks shown on the map by group from the Filters page.
How to filter landmarks on the map:
From the Filters page, tap Landmarks.
Tap Cancel if you would like to exit the filter page at any time.
The Filters - Landmarks page appears.
Tap the box under Group.
The Group filter page appears.
Locate the group you would like to see on the map by using the Search field or scrolling down through the landmark group list (if applicable).
Tap Done.
The Filter page appears displaying your selected group/groups.
Tap Apply.
The number of filters selected for each category (vehicles, landmarks, or drivers) is shown at the top of the Filter page.
Filtering Drivers
You can filter landmarks shown on the map by hierarchy and/or group from the Filters page.
For the purposes of this section, we have provided screenshots of the process to select and apply a hierarchy filter; however, the process to select and apply a group is identical.
How to filter by hierarchy or group:
From the Filters page, tap Drivers.
The Hierarchy and Group Filter page appears.
Tap Cancel if you would like to exit the filter page at any time.
Locate the hierarchy/hierarchies or group/groups you would like to see on the map by using the Search field or scrolling down through the hierarchy list (if applicable).
Depending on the number of branches (nodes) within a hierarchy or groups within a group, you may need to tap the > button to see nested branches or groups.
Tap the checkbox next to the hierarchy/hierarchies or group/groups you would like shown on the map.
Tap Done.
Tap Clear to remove checked filters.
The Filter page appears displaying your selected hierarchy/hierarchies or group/groups.
Tap Apply.
The number of filters selected for each category (vehicles, landmarks, or drivers) is shown at the top of the Filter page.
Removing Filters
You can remove filters on the map to see your entire fleet. To remove selected filters, open the applicable filters again, tap Clear, then tap Apply to again see all your vehicles on the Map.
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[post_content] => From the GPS Insight Manager (iOS and Android app), the Map Preferences and Controls are located in the top-right of the screen.
For the purposes of this instructional document, we are providing screenshots/gifs from an iOS device as the features/functionality are identical between device types.
The following map preferences and controls are available and can be tapped on/off:
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Number,Feature,Description
1,Update Timer,Shows a countdown to the next map refresh (occurs every 30 seconds).~~~~
The map refresh rate does not necessarily coincide with the device update rate. Therefore\, a vehicle's location/status does not update with the map refresh but will update according to the device update rate.
2,Map Options,Set preferences for the Map Type (Standard\, Satellite\, or Hybrid) and/or Map Overlays:~~~~ - Vehicles: Display vehicles on the map.~~ - Assets: Display assets on the map.~~ - Landmarks: Display landmarks on the map.~~ - Drivers: Display drivers on the map.~~ - Clusters: Represent more than one vehicle in a similar location with a clustered circle. Clusters provide enhanced clarity when viewing a bird's eye view of a map with a large number of vehicles. As you zoom in and vehicles appear farther apart\, clusters update accordingly. The number in a cluster's center indicates the vehicles included\, and the ring around the cluster indicates the statuses of the clustered vehicles.~~ - POI: Display Points of Interest.~~ - Traffic: Identify the speed of traffic on the road compared to free-flowing conditions. For highways\, green indicates a normal speed of traffic. Traffic condition color codes range from green (normal speed of traffic) to dark red (slowest speed of traffic).~~ - Trails: Display history trails on the map for all vehicles for the past hour.
3,Current Location,Show your current location on the map. Tap twice to adjust the map to your current location's directional heading. Tap the compass that appears to adjust the map to point North.~~~~
This data originates from your Location Services on your device; please enable Location Services for this app if you would like to use this feature.
4,Focus All,Center the map to display all vehicles and assets.
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[post_title] => Manager App: Map Preferences & Controls
[post_excerpt] => From the GPS Insight Manager (iOS app), tap the Menu icon to expand/collapse the menu.
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[post_content] => The Messaging Page allows you to send SMS messages from the App to your fleet vehicles. Messages can be sent to any vehicle with a valid phone/SMS number. You can also review received messages from the Messaging Page.
Sending Messages
You can send a new message from an existing messaging thread listed on the Messaging Page.
If you need to send a message to a vehicle/driver and there is no current thread listed on the Messaging Page, please follow the directions listed under Contacting a Driver, selecting the Send Message option.
How to send a message:
From the Messaging page, tap the vehicle label of the vehicle you would like to message.
The message thread appears.
Type in your message in the text field and tap Send.
The message is sent.
[post_title] => Manager App: Messaging
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[post_content] => The Profile page of the Manager app allows you to manually force a refresh of map data, provide feedback, and log out of the app.
Forcing a Refresh
You can manually refresh the map data from the Profile page.
This refresh of data is specific to the map and does not force a device to report. Data from the device is sent based on the selected device update rate.
How to Force a Refresh of Map Data:
From the Profile page, tap Refresh Data.
A thin blue line goes across the screen to indicate the map data has been refreshed.
Providing Feedback
We would love to hear from you! Please let us know how we are doing with this app, what works for you and what doesn't. Simply complete the form available to provide your feedback.
How to provide feedback:
From the Profile page, tap Feedback.
The Feedback form appears.
Enter your feedback and tap Send.
A green "Thank You" message appears toward the bottom of the screen confirming your feedback was submitted successfully.
Logging Out
You can log out from the app from the Profile page.
How to log out:
From the Profile page, tap Log Out.
Upon successfully logging out, you are navigated to the Log In screen.
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[post_content] => From the Map page of the Manager App, you can view your vehicles, assets, landmarks, and drivers on a map. By default, the map focuses on all vehicles in your fleet when you first open the app. You are also given the option to search and/or expand your Map Lists (Vehicles, Assets, Landmarks, and Drivers).
The Driver feature is available to Enterprise customers and customers with the Driver Management add-on only. Please contact your Account Manager if you would like to learn more.
Adjusting the Map
You can use the Map Overlay options (Vehicle, Assets, Landmark, and Driver) to see vehicles, landmarks, and drivers on the map or you can de-select one or all of these options to adjust what is shown on the map.
How to show vehicles, assets, landmarks, and drivers:
From the Map page, tap Map Options.
The Map options page appears.
Tap Vehicles, Assets, Landmarks, and/or Drivers overlays if you would like to view them on the map.
The icon turns blue to indicate the selected item will be shown on the map. The icon turns gray to indicate it will not appear on the map.
To toggle off a selected item, tap the icon again.
Viewing a Map List
You can view Map Lists from the Map page to view a list of your vehicles, assets, landmarks, or drivers and select a vehicle, asset, landmark, or driver to see the associated card and perform available actions (dependent on card type).
How to view a map list:
From the Map Page, expand the Map List section by tapping and dragging up the expand button.
The Map List section should now appear full screen.
Tap the list type (Vehicle, Asset, Landmark, or Driver) you would like to view.
The selected list appears.
To exit the selected map list, simply tap the < button.
Viewing the Vehicle List
The Vehicle List displays all vehicles, or filtered vehicles if you’ve filtered the map by vehicle. Vehicles are displayed by Vehicle ID. The assigned driver (if applicable), current status, and vehicle location display under the Vehicle ID. Click on the Vehicle ID to see the selected vehicle’s Vehicle Card.
Click the vehicle location to open the device's native map. Use the pinned location to easily obtain directions.
Vehicle Status Legend
Please use the legend below to understand displayed vehicle statuses.
For a vehicle to be assigned an "out-of-range" status, the vehicle must meet two technical requirements: 1) Last known ignition Event is ON, AND 2) Last device ping received 60 minutes ago or more.
Working with a Vehicle/Asset
You can perform actions such as assigning/unassigning a driver, centering the map over the selected vehicle, isolating the vehicle on the map temporarily, and/or viewing trip history from a selected vehicle’s Vehicle Card.
You can select a vehicle to work with by using the steps included under Viewing a Map List (from the Vehicle List), you can tap on a vehicle displayed on the map, or you can use the Search field available in the Map List section by typing in the vehicle/asset label.
The Driver feature is only available to Enterprise customers or customers with the Advanced Administration add-on. If you are interested in this feature, please contact your Account Manager.
Vehicle/Asset Card - Tabs
The Vehicle/Asset Card contains two tabs: Overview and Maintenance.
Overview Tab
The Overview tab provides detailed information about the vehicle/asset. The following information is available from the Overview tab:
To access some of these details, tap the expand icon ) for the section. To close the section from view, please tap the Down Arrow icon ().
Location
Street view (if available)
Driver assignment
Vehicle/Asset details: VIN, Device Serial Number, Vehicle/Asset Type, Status, Odometer, Runtime (if available), Ignition Status (On/Off)
Odometer Details: Odometer, Last Mileage Adjustment (type), Prior to Waypoint (odometer value in miles or kilometers before the last change to the odometer), At Waypoint (odometer value at last change to the odometer), Last Change Made By (user who made the waypoint change), Waypoint Change Made On (Date & Time)
Attributes (if applicable)
Today's Trips Details (if applicable): Total Trips, Total Miles, Day Duration, Drive Time, Idle Time
Ignition On/Off Alerts (if applicable)
Memberships (Hierarchy or Group)
The Hierarchy feature is only available to Enterprise customers or customers with the Advanced Administration add-on. If you are interested in this feature, please contact your Account Manager.
Nearby: Vehicles & Assets, Landmarks
Please see Vehicle Card - Odometer for Last Mileage Adjustment Type definitions and expected outcomes, along with answers to frequently asked questions about odometer details.
Maintenance Tab
The Maintenance tab provides the following information and available actions:
Create a new service
Next service due: service name, service type, service due interval
Complete next service due
List of all services due: service name and service due interval
List of service history
Please see Manager App: Maintenance for additional information on using the Maintenance Tab of the Vehicle/Asset Card.
Assigning a Driver
You can assign a driver or un-assign an assigned driver directly from the Vehicle Card.
How to assign a driver:
From the Vehicle Card, tap the Assign Driver icon.
You can also assign a driver by tapping Assign Driver under Assignments in the detailed information section of the card.
The Assign Driver page appears with a list of drivers and the search tool.
Use the search tool or tap the driver you would like to assign from the list.
Tap Assign.
The screen navigates to the Vehicle Card and a green message appears confirming the driver was successfully assigned. The assigned driver is shown at the top of the Vehicle Card and under Assignments.
To un-assign, tap Unassign Driver and then tap Unassign. Additionally, you can tap on the x under Assignments and then tap Unassign.
Contacting a Vehicle
If you have assigned a driver to a vehicle and the assigned driver has associated contact information (entered in the Portal previously), you may contact the vehicle from the Vehicle Card.
If contact information has not been entered in the Portal for the assigned driver, the Contact option is not shown on the Vehicle Card.
How to contact a vehicle:
From the Vehicle Card of a vehicle with an assigned driver, tap the Contact icon.
The Contact pop-up appears with the option to call or message the vehicle.
Tap your preferred contact method to contact the vehicle.
Centering the Map Over the Vehicle
You can center the map over the vehicle to get a better understanding of your vehicle's location and inform your decisions.
How to center the map over the vehicle:
From the Vehicle Card, tap the Center Map icon.
The map centers over the vehicle selected.
Isolating a Vehicle/Asset
You can temporarily select to view a single vehicle/asset on the map using the Isolate toggle.
How to isolate a vehicle/asset:
From the Vehicle Card, tap the More Options icon.
Available options are shown.
Tap Isolate vehicle or Isolate asset (depending on your use case).
The map centers and zooms in over the isolated vehicle/asset. A green pop-up message displays temporarily confirming the isolate feature is active on the applicable vehicle/asset and if you wish to stop isolating the vehicle/asset, tap Undo.
The green pop-up disappears. If you would like to turn the Isolate feature toggle off, tap the left arrow on the left-hand side of the screen.
A pop-up appears asking you to confirm you would like to leave isolation view.
Tap Confirm to turn off the isolate toggle and view all vehicles/assets in the fleet on the map or tap Cancel to keep the isolate feature on.
Viewing Trip History
You can see recent trip activity for a vehicle from the Vehicle Card.
How to view trip history:
From the Vehicle Card, tap the More Options icon.
Available options are shown.
Tap Trip History.
Trip History is shown for the current day.
Use the Calendar icon to choose a different date, or use the < or > buttons to the right and left of the date to change the selected date, to see activity for the corresponding day.
Trip summaries are shown for each trip on the selected date providing trip totals (miles, time) and a breakdown of activity with time between vehicle status changes and location.
Tap a trip summary to view the trip full screen.
To exit the full screen visual of the trip, swipe right.
To exit the Trip History page, tap the X next to the vehicle label.
Viewing Vehicle Information
The Vehicle Card Details section provides at-a-glance information about the selected vehicle including:
Location
Street View
Tap the > button next to Street View to expand the section and show the street view of the vehicle's location.
Assignments (Driver if assigned)
Tap on the driver name to view the corresponding Driver Card.
Vehicle Details: VIN, Device Serial Number, Status, Odometer, Runtime (if available), Ignition status
Today's Trips (if applicable): Total Trips, Total Miles, Day Duration, Drive Time, Idle Time
Alerts (if applicable)
Vehicle Memberships: Hierarchies/Vehicle Groups
Nearby (Assets/Landmarks)
Tap the > button next to Nearby to expand the section to see a list of nearby assets or landmarks. Use the Strawberry icon () to view a full list of nearby assets/landmarks and adjust the radius applied and/or only show applicable filtered assets/landmarks. You can tap the vehicle labels or landmark names to show corresponding Vehicle Cards/Landmark Cards.
Viewing a Landmark
You can view detailed information about a landmark from a selected landmark's Landmark Card such as its location (street view may be available), landmark details, and number of assets inside.
Selecting a Landmark
You can select a landmark using the steps included under Viewing a Map List (from the Landmark List), you can tap on a landmark displayed on the map, or you can use the Search field available in the Map List section by typing in the landmark name. Once you have selected a landmark, the corresponding Landmark Card is shown.
Working with a Driver
You can assign a vehicle, center the map over the driver's assigned vehicle (if applicable), and/or view driver details (reference ID, phone number, email address, and timezone).
Selecting a Driver
You can select a driver using the steps included under Viewing a Map List (from the Driver List), you can tap on a driver displayed on the map, or you can use the Search field available in the Map List section by typing in the driver name. Once you have selected a driver, the corresponding Driver Card is shown.
Assigning to a Vehicle
You can assign a driver to a vehicle from the Driver Card.
How to assign a driver:
From the Driver Card, tap the Assign Driver icon or tap Assign to Vehicle under Assignments.
The Assign to Vehicle page appears.
Use the search tool or locate the vehicle to which you would like to assign the driver in the list of vehicles.
Tap Assign.
The screen navigates to the Driver Card and a green message appears confirming the driver was successfully assigned.
Centering the Map
If the driver is assigned to a vehicle, the Center Map option is shown on the Driver Card.
How to center the map over the vehicle:
From the Driver Card, tap the Center Map icon.
The map centers over the vehicle assigned to the selected driver.
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[post_content] => The GPS Insight Manager app allows you to interact with your fleet from your mobile device. You can download the app from the Apple App Store or the Google Play Store
Primary Features
Primary features include:
1) Map Preferences & Controls - Set mapping preferences such as map type, overlays, etc.,
2) Search bar - Search for vehicles, assets, landmarks, or drivers on the map.
3) Map - View vehicle/asset/landmark/driver details on the map.
4) Messaging - Call or message a driver/vehicle.
5) Profile - Force a data refresh, provide feedback, or log out of the app from this screen.
6) Filter - Set filters for vehicles and assets (hierarchy, group, status), landmarks (group), drivers (hierarchy, group).
Logging Into the App
The data in your GPS Insight Manager app is only accessible to users with a valid login (username and password combination). Your user profile determines your basic contact information, the vehicles, and groups you see. You can use the same user credentials that you use to log into the web version of the GPS Portal. Additionally, Fleet Managers or Administrators can require app users to reset their password upon login from the Portal.
To Reset Your Password or Obtain Your Username:
If you do not know your username and/or password, contact your GPS administrator, or request a password reset during the login process.
Enter your username and tap Next.
Tap Forgot my password.
Confirm and/or enter your username or email, enter the characters or words in the audio displayed on your device, then tap Next.
Choose a method for verification (text/call mobile or a code from an authenticator app). If you have selected text/call from mobile, enter your phone number.
If you selected text/call from mobile, a verification code is sent to your phone number. If you selected authenticator app, a verification code is supplied from your authenticator app.
Once you have received the code, enter the verification code and tap Next.
Enter your new password in the Enter new password field and again in the Confirm new password field, then tap Finish.
A page appears confirming your password was successfully reset.
Tap Click here to return to the login screen.
To Require User Password Reset from the Portal (for Managers and/or Administrators):
If you are an Administrator and/or a Manager with Admin/Manage permissions, you may use the Reset Password functionality in the Portal to require one or more GPS Insight Manager App users to reset their passwords upon login to the GPS Insight Manager App.
Adding the Manager App Widget
You can add the Manager App widget to your Today screen of your mobile device. The widget provides you with a list of moving fleet vehicles and the closest address to each moving vehicle. Tap a vehicle from the list to open its location within the GPS Insight Manager app. This list updates each time you open your Today screen.
Large fleet accounts may only see a partial list of moving vehicles. Tap All Vehicles to see all vehicles within the Manager app.
